FAQ

Frequently Asked Questions

Do the whipped body butters melt during shipping?
Our whipped body butters are specially formulated to help withstand normal shipping conditions. However, during extreme heat, softening or melting can occur. If your butter arrives softened, simply place it in the refrigerator for 15–30 minutes to allow it to firm back up. Product performance will not be affected.

Do your products contain preservatives?
No. Our whipped body butters and body oils do not contain preservatives because they are anhydrous (water-free) formulas.

Are your Mango Butter Body Oils made with mango butter?
Yes. A small amount of mango butter is carefully melted and blended into our nourishing oil formula to help create a silky, luxurious feel on the skin.

Are your products handmade?
Yes. Every product is handcrafted in small batches to ensure quality, freshness, and attention to detail.

Are your products greasy?
Our formulas are designed to deeply moisturize while absorbing beautifully into the skin, leaving you soft, smooth, and glowing without a heavy greasy feel.

When should I apply the body butter or body oil?
For best results, apply after showering or bathing while skin is still slightly damp to help lock in moisture.

Can I use both the body butter and body oil together?
Absolutely! For maximum hydration, apply the body oil first and follow with the whipped body butter to seal in moisture and enhance your scent experience.

How long does the scent last?
Scent longevity varies by fragrance and skin type, but most customers enjoy several hours of fragrance while experiencing long-lasting moisture.

Are your products suitable for sensitive skin?
Our products are made with skin-loving ingredients, but everyone's skin is unique. We recommend reviewing the ingredient list and performing a patch test before full use.

Do you offer travel sizes?
Yes! Our Travel Collection Mini Favorites are perfect for trying new scents, gifting, or taking your favorites on the go.

How should I store my products?
Store in a cool, dry place away from direct sunlight and excessive heat to maintain the best texture and performance.

Do you test on animals?
Never. Melt Theory products are cruelty-free and are not tested on animals.